Can we just buy the spray rather than have the mattress treated?
It is recommended to use the spray after the mattress has been treated but it is available to purchase separately.

What are the free tests you talk about?
We are able to remove the Hepa filter bags and fit test cloth which will gather a sample of the mattress contents. Once gathered we can then test the strength of the allergens in the dust.

Can you confirm the time it would take to clean one double mattress? Does the size of the mattress make much difference time wise i.e. would a single mattress be significantly faster?
It takes 30 to 35 minutes to clean a single mattress thoroughly. A double mattress can take over 50 minutes to clean correctly.

Does the mattress require removing from the frame?
Apart from when we turn it over to treat the other side it can remain in the frame.

How often should the bed be treated?
This very much depends upon the severity of the allergy. If bad, then every three to six months is recommended. Less severe sufferers can wait longer but it is advisable not to leave it longer than twelve months as the build-up of mite populations is rapid.

Can any type of mattress be cleaned?
Pretty much any type. Even so called non allergenic mattresses have been tested and found to contain allergens.

How old must a mattress be before it requires treating?
Mattresses cleaned for the first time tend to range between 6 months and 10 years. Much is down to knowing about the service in the first place or responding to a personal need or developing allergic or asthmatic condition. Once cleansed with our system, we recommend treatment every 6 to 12 months or sooner if the condition is severe.

If you have any questions not covered here please call or e-mail us.